CallSpring
For restoration companies

Your restoration calls get answered. The clock starts on the first ring.

Water, fire, and mold calls come in panicked and after hours. CallSpring answers 24/7, captures the loss calmly, and gets your crew moving before the damage spreads.

Where CallSpring earns its keep

Every hour of water damage costs more

The faster you're on site, the smaller the job stays. CallSpring answers instantly, day or night, and books the mitigation.

Panicked callers, clean intake

A flooded basement at 2am is not the time for hold music. The agent calmly captures the address, the source, and how much water, then gets it dispatched.

Insurance details captured early

Carrier, cause of loss, and whether it's likely covered, gathered up front so your estimator and their adjuster aren't starting from zero.

Honest disclosure

What CallSpring does not do for restoration companies

Every vertical page on this site lists what we can't do, not just what we can. If we over-promised here, we'd eat the support cost. So we'd rather you know up front.

  • Estimate the loss over the phone. It captures the details and books the site visit.
  • File the insurance claim. It captures the carrier for your team.
  • Send the crew itself. It books the job; you dispatch.

Real calls, real bookings

Anonymized examples from live calls. The agent handles routine and emergency the same way every time.

Inbound call
Acme Plumbing
  • Agent

    Rapid Restoration, this is the AI assistant. What are you dealing with?

  • Caller

    My basement is flooding, there's water everywhere, I don't know what to do.

  • Agent

    Okay, we handle this all the time. Do you know where the water is coming from, and can you shut it off safely?

  • Caller

    I think a pipe burst. I shut the main off already.

  • Agent

    Good, that was the right move. What's the address? I'm getting a crew headed your way now.

  • Caller

    88 Birchwood Lane.

  • Agent

    A mitigation crew is being dispatched to 88 Birchwood. They'll call you in a few minutes with an ETA. Texting you the confirmation now.

2am water loss. Crew moving in a minute.

The questions we get asked most

How long does setup take?

24 to 48 hours from card on file. We onboard the first 50 customers personally. Bo (the founder) walks you through script setup, voice selection, and calendar integration on a single call. Your number is live the same business day after that.

Will it work with my existing phone number?

Yes. Port-in is supported and free. If you'd rather keep your number and use CallSpring as overflow, we provision a separate local number and you pick the routing.

Does it integrate with my calendar?

Google Calendar and Microsoft Outlook today. If you use a practice-management system (dental, salon software like Square or Vagaro), tell us during onboarding. We have integrations or webhook paths for most.

Do I need to write the script myself?

No. Bo writes the first version based on your business, vertical, and the questions you want the agent to ask. You review, suggest edits, we iterate. Most businesses are happy with version two.

Can I run multiple businesses on one account?

Yes. Pro and Scale support multiple numbers and locations, each with its own greeting, script, and routing. Calls, bookings, and billing stay organized per location.

Can I add AI later if I start on Lines?

Yes. Flip the routing mode in your brand settings and the next call hits the AI agent. Same phone number. Same customer history. Same portal. The Lines plan upgrades to a CallSpring AI plan in one click from billing.

Built for restoration companies. Try it today.

Call the live demo. If you like what you hear, let it answer 20 real calls over 30 days. Keep your current number. No charge during the pilot.